Small Business Owners: Improve “Profits” by Managing and Supervising People

Website design By BotEap.comThe manager’s job is to track, monitor, measure people, processes, performance to make sure the job gets done.

Website design By BotEap.comHow to be a role model for all to see

Website design By BotEap.comLeadership is more than position in your company. A great leader leads by example and is considerate, appreciative, and interested in his employees. He is willing to share his experiences and failures because they are things his workers can relate to and learn from. He is open to learning new things and motivates his employees towards their own success.

  • lead by example
  • show commitment
  • appeal to emotion
  • Communicate to all the senses.
  • is knowledgeable
  • maintains integrity
  • motivates
  • empower others
  • build relationships
  • proofs of trust
  • is enthusiastic
  • Is consistent
Website design By BotEap.com Develop habits that the most successful supervisors practice daily

Website design By BotEap.comTake one day at a time and set achievable goals for each day. If a project is large, break it down into manageable segments that you can do on a daily basis. Effectively completing smaller tasks will lead to overall success.

  1. Think small – divide things up
  2. Define a specific and realistic goal.
  3. Define a deadline
  4. Identify what will occur
  5. Track your successes and failures
  6. Make your goal and deadline known to others
  7. Define a penalty if you fail
  8. Do whatever it takes to avoid distractions
Website design By BotEap.com Avoid (5) things that can derail supervisors.

Website design By BotEap.comYou have a busy schedule and multiple priorities, and if you’re not careful, you can get caught up in the details and forget the big picture.

  1. Not having and understanding your strengths and weaknesses.
  2. Not setting specific goals for the team, for oneself, and for individual employees.
  3. Forget the company mission statement
  4. Don’t stay in your office all the time, ignoring relationship building.
  5. Not providing a benefit to your company (lack of productivity)
Website design By BotEap.com Find out what employees need and expect from you

  • Vision
  • Trust
  • Inspiration
  • Compassion
  • Information
  • empowerment
  • Integrity
  • Recognition
Website design By BotEap.com Employees want a leader who can share information and is confident in his competencies.

  1. Someone who can be involved in the production of the work.
  2. Prevents the team from being overloaded with outside priority work
  3. Someone who sees the big picture but understands the small details that move the team forward.
Website design By BotEap.com Learn to manage people and other valuable resources

  1. Understand your company’s business strategy
  2. Conduct and analysis of the people you currently employ
  3. Find out where people’s critical problems are
  4. Devise consequences and solutions to actions.
  5. Implement action plans and evaluate them.
Website design By BotEap.com Delegate to empower employees

Website design By BotEap.comBy delegating to others, you empower your employees with ownership of the task at hand. Delegation is a powerful tool that can be used to make your organization and your employees work efficiently through any project or crisis.

  • Determine what to delegate
  • Select the employee carefully.
  • Give clear instructions and ask for their understanding.
  • cement pledge
  • Set milestones and record points
  • Don’t micromanage or loiter employees…but monitor activities by reporting
  • Monitoring and evaluation of the result.
Website design By BotEap.com Give instructions (not orders)

Website design By BotEap.comPeople will commit to goals if they can benefit or gain from achieving the goal. Learn what drives your employees and use it to motivate them towards your vision and goals. Let them know how your goals can benefit them and the organization.

Website design By BotEap.comTo gain commitment:

  • Ask employees for their opinions and views
  • Describe the benefits of meeting goals
  • Get to know your area of ​​expertise in depth
  • return favors
Website design By BotEap.com employee owned

Website design By BotEap.comHow do you transfer responsibility and authority to employees? First, we must realize that there are only (3) areas that supervisors can legally manage:

  • Performance: how does the employee do the job?
  • Behavior: how does the employee act at work?
  • Attendance: Does the employee show up? On time?
Website design By BotEap.com To hold someone accountable, you need to have a written standard to hold them to. Supervisors may discuss and transfer responsibility and authority to employees in these (3) areas.

Website design By BotEap.comGet employees to join the change

Website design By BotEap.comExplain the change in the big picture/benefits

Website design By BotEap.comAddress employee fears, potential job loss, role changes, process changes, honestly.

  • Help others through change
  • Empower your team leaders
  • monitor changes
  • Make sure the change lasts
Website design By BotEap.com Get the necessary training or facilitators to get everyone involved in the change

Website design By BotEap.comProvide reassurance about positive changes and impact.

Website design By BotEap.comDealing with difficult employees (addressing the problem of bad attitude/behavior)

  • Address attitudes and resistance through recognition.
    • Try to develop a positive relationship with the person.
    • Recognize the employee when he does something well
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  • Always use specific, clear and direct language about the bad behavior/attitude — don’t water down the issue
  • Website design By BotEap.com

  • Detail the details of the behavior.
    • Make sure feedback is given in a timely manner
    • Provide negative feedback in an objective and unemotional manner, avoiding emotionally charged statements.
    • Invite the person to share their concerns.
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  • Collaborate on an action plan.
    • Communicate the impact of employee behavior and how it is reflected in:
      • He or she
      • You
      • The rest of the team
      • The organization
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  • Get their commitment to do the right thing and set a time limit
    • If they don’t reassign, rescind
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  • Keep a list of attendance, behavior and performance (ABP) problems
    • When you discuss the problem with the employee…end by asking what they suggest to fix the problem.
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Website design By BotEap.com Set the tone of “authority” the first day, the first week when the team returns to the site. Review decorum, office policy and procedures, and dress code. Repeat often!!! Then come together to set team goals, milestones, and rewards… Don’t be a jerk… have fun leading your teams in the fast-changing digital world.

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